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Booking Procedure

Bellow you can find a list of most frequent questions and responses, that our customer support team gathered after long-lasting and attentive interaction with our clients. Here you can find different sections that will make your research easier.

What information do I need in order to book?
  • Detailed passengers information (name, last name and e-mail address)
  • Exact number of passengers ( please make sure you include infants and children in the total number of passengers)
  • Exact pick up point, if it is not airport and exact drop off address (street name, number and place)
  • Exact flight number and flight time (time when plane will arrive to the airport)
  • Mobile phone that will be available on the transfer date
How do I start a booking?
I am traveling to an airport that you have in offer, but I can not see my final destination.
What does the price include?
How do I pay for my booking?
How much luggage is allowed?
Which vehicle should I book?
Is it necessary to book child seats?
Can I book baby/child seat?
Can I add my bicycle/golf bags/skis/wheelchair to the booking?
Travelling with pets?
Is my transfer private / can I share costs with someone else?
What if my plane is delayed/cancelled?
I want to make a booking but the other passengers travelling with me arrive on different flights, what should I do?
Where the driver will be waiting for me?
Will the driver take me straight to my drop of location?
Could I book a stop to collect my keys during the transfer?
Is it possible to book more than one drop off address for the transfers?
Will anyone else be travelling in the vehicle I book?
What pick up time should I choose on return transfer?
Can I make a last minute booking?
I have made a booking but the screen went blank?
What happens when I make a reservation?
Should I have my voucher printed on the transfer?
How do I know that my transfer is confirmed?
Extra fees for credit card payments?
I will need a company invoice. Can you provide me with one after purchase?
I finished my booking, but I haven't received a confirmation, what should I do?
Can I make a booking over a phone/without filling all the details?

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